Shipping policy

Shipping Policy

🚀 Pre-Order — Estimated Shipping Window: 12–16 Weeks

All Condor Coolers products are currently offered as pre-orders.

Estimated shipping timelines for pre-order items will be displayed on the product page at the time of purchase. We will provide email updates as production progresses and your order moves closer to shipment.

Shipping timelines are estimates and may change due to production, quality control, or shipping logistics. We will always communicate updates if timelines change.


Order Processing

Once an order ships, you will receive a confirmation email with tracking information.

Orders are fulfilled and shipped from our U.S.-based fulfillment partner.


Shipping Times

After shipment, standard delivery typically takes 3–7 business days within the United States, depending on location and carrier.

Shipping times may vary due to carrier delays, weather, or peak shipping periods.


Shipping Responsibility

Once an order has been shipped and tracking is provided, Condor Coolers is not responsible for delays caused by the carrier.

If your package appears lost or delayed, please contact us at condorcoolers.com@gmail.com and we will assist in resolving the issue.